Principal Secret® features our 60-day Bottom-of-the-jar guarantee. If for any reason you are not absolutely delighted with
Principal Secret®, simply follow the return instructions below and return your products within 60 days of receipt for a refund
of the purchase price (less S&H)--even if the jars or tubes are empty!
To return your product, simply contact a Customer Service Representative at 1-800-545-5595 to request your Return
Authorization number. Returns must be postmarked within 7 days of RA number issuance. Please write your RA number legibly
on the outside of your shipping box. Remember that a box missing an RA number will be refused and returned to sender at
Complete the back portion of your invoice form and include it in the package being returned. We suggest shipping your returns
via UPS or Certified Mail with a receipt of mail. Please allow 1-2 billing cycles from the day you return your package
for your account to be credited.
All returns and exchanges should be shipped to:
25892 Town Centre Dr.
Foothill Ranch, CA 92610-3437